Tools and Technologies We Use
As an IT support services provider, we choose the best tools on the market and use advanced technologies to improve your business, continuously support workflows and improve infrastructures. We provide services using a set of top-class tools for service management, remote control, and these tools are the most convenient for you.
Cloud Providers
The value of use lies in providing affordable and scalable access to services and IT computing resources. Your company gains access to services such as infrastructure, platforms and software.
Databases
The value of tools is in creating the possibility of storing and accessing information. There is a systematic collection of data, they can be analyzed and their safety complies with all security policies.
Containers & Orchestration
These tools help streamline operations and reduce business costs, automate deployment, network impact, and improve security. It is planned to work on the basis of microservices in several clusters.
Service
It will allow the synchronization of data between nodes and restore their states. Distributed database management, handles large amounts of information, and provides high availability without fail. Uses caching models.
CI/CD
Helps to productively and fast deliver software. These tools will help alleviate and greatly speed up the process of getting projects to market. Provides a continuous flow of new functionality and supply code to production.
Monitoring
These processes permit your company to use an organized system for assembling, analyzing and utilizing information to monitor program development for management solution making.
Configuration management
These management tools help keep working computer systems, software, and servers in good working order. The process is necessary to make sure that the system works as supposed, taking into account modifications and updates.
Infrastructure provisioning
This setting helps to create, apply, administrate and automate infrastructure. These tools are needed when managing access to information and resources. This process is not a configuration step, but they are both necessary deployment steps.
Our Managed IT Services Stages
Our managed IT support company in many aspects facilitates you to receive the optimal sorting and distribution of the necessary specialists and resources, thereby ensuring economic advantages. The steps we take support the administration of your business processes, increase investment in renewed technologies and optimize current operations.
Taking liability for operational processes
IT Outpost`s analysts audit the state of your company's IT sector by looking at your strategies, business blueprints, overtures, what changes have been made and also what accidents or incidents there have been. We communicate with your technical departments and explore all the detailed information on your IT resources, settings of elements, and infrastructure. We carry out computer computing to solve the problem of information processing.
Strategy elaboration
An expert team creates a thorough detailed plan and strategy for the services that we will provide you with as support, as well as comply with the terms of the contract with the necessary key performance parameters. Be sure to write down the service level goal as a means of measuring performance and avoiding disputes in case of misunderstanding. After you approve all agreements, we take liability for your infrastructure and connected elements of the IT environment.
Provision of services
At this stage, we begin to fulfill our responsibilities in an integrated treatment. Specialists provide full-scale support and it includes not only handling requests, solving problems, but also routine maintenance, namely: analysis of monitoring metrics, updating service versions, optimization of resource utilization. Analysts also constantly check the outcomes of our work and provide detailed reporting.
Implementing improvements
After a certain time of cooperation, our specialists understand your specifics, features and development needs, draw up a plan for elaboration prospects, offer innovative innovations, and assist in introducing new technologies. You will constantly receive infrastructure improvement opportunities and assistance in their implementation, if necessary.